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Effective Date: 12/09/2024

GoRide Shuttle Service, operated by O&R Management, LLC, is committed to safeguarding your personal information and ensuring compliance with applicable laws, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

• Personal Data: Name, email, phone, payment information, pickup/drop-off addresses.

• Device Data: IP address, browser type, and operating system.

• Cookies: Used to enhance user experience and website functionality.

2. How We Use Your Information

• To process bookings and provide services.

• To communicate service updates via text, email, or phone.

• To improve our website, app, and overall user experience.

3. Sharing Your Information

• Third-Party Providers: Payment processors, scheduling platforms, and notification systems.

• Law Enforcement: When required by law.

• Analytics: Shared in anonymized form for service improvement.

4. Your Rights

• Access and Portability: Request a copy of the personal data we have collected.

• Deletion: Request deletion of your data (exceptions may apply).

• Opt-Out: Decline data sharing for marketing purposes.

To exercise your rights, contact:

• Email: support@goridela.com

• Phone: 800-324-6544

5. Security

We implement robust measures to protect your data but cannot guarantee absolute security due to inherent risks of digital transactions.

6. Retention

We retain data as long as necessary to fulfill service obligations or comply with legal requirements.